Frequently Asked Question

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Discover our broad variety of paper cups, incorporating single-wall paper mugs, double-wall mugs for enhanced warm insulation, eco-conscious selections, and paper mugs designed specifically for chilly beverages. PLA is an eco-friendly plastic made from renewable products such as corn starch and sugar walking stick, it supplies an insulating layer to paper cups supplies mugs which keeps drinks warm, however likewise allows the mug to maintain its naturally degradable nature.

Please contact Client service for pick up guidelines. Please note covers are offered independently and can be purchased to match your option of cups. If it still has not been updated or you have not gotten your order yet, feel free to get in touch with Client service at details @ and we will certainly enjoy to provide assistance.

Alerting our client service team prior to get approval and they will certainly give a shipping price for appointment delivery. Please get in touch with Client service for details. Please note that there is no extra cost to do 2-sided printing on any one of our cups.

As an example on a plastic mug, light filtering through will certainly trigger the ink to show up lighter and on a paper cup, ink is taken in and might appear darker. The Mug Store enjoys to supply reduced pricing when customers acquire higher amounts of our published products.

For custom-printed orders, changes and cancellations can be asked for before proof authorization. Sleeves, rollercoasters, paper napkins are electronically printed and can be printed in several colors without extra charges. Any type of termination on a personalized published order before approval will certainly be subject to a 3% termination cost or a minimum of $25, in addition to any kind of evidence that have actually currently been created.

Please note that larger orders, on skids, will certainly not be fit for special handling as it requires the unwrapping of the skid and added handling of individual boxes which the carriers will certainly not support. These products are digitally printed and can be printed in CMYK, complete shade.

The common lead time for customized published cups under 5,000 units is 7 - 10 work days from authorization and prepayment (excludes delivery time). The minimal order amounts for custom-printed mugs on many products are 100 devices. We offer full wrap printing theoretically cup orders.